Your Automated e-mail system and support

Ian Booth · Post by **Ian Booth** » Tue Jun 22, 2004 8:13 am

I have tried every method of support
e-mail
Phone
contacting the payment people

no one seems to respond
I have given my phone number just in case your e-mails are blocked (my ISP says not)

Ive purchased Macro Scheduler Pro online on monday and still havent received my download URL or any reply or response as to how we can solve this problem

Any help would be appreciated thanks
Ian

armsys · Post by **armsys** » Wed Jun 23, 2004 1:41 pm

Dear Ian,

Please drop me an email at [email protected] privately. I'll do my best to assist you.

Happy scripting.

support · Post by **support** » Thu Jun 24, 2004 9:07 pm

We had a problem with our mailserver on Monday and it was fixed Tuesday morning. Ian was unfortunate to become a victim of the downtime. All is now well and Ian has his registration email and product download. I apologise for the inconvenience this downtime caused.